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Terms and Conditions

This T&C applies to all information submitted to HITEK Trainings at any time through any of our services (from digital or offline communications).

I. General (Applicable to All)

1. Training Services

It is the responsibility of the trainee to evaluate the utility of a course/certification Boot Camp / Live Virtual training before registering. We do not take guarantee the relevance of a course/certification program for the career of the participant.
Right of Admission is reserved. In case of disruptive/unreasonable conduct during the course, future courses can be denied. The decision of the HITEK Trainings management will be final in such cases.
The free Wi-Fi internet facility is only for web browsing and emails and is only limited to the utility during training hours only.
In the case of one-on-one training, if you are able to complete the course in less time, no refunds will be done. In case you wish to take additional courses during the time saved, you can do so by paying additional charges.
In the event of Holidays or the worst contingencies, the lost training hours will be compensated either during Weekends or Alternate Days (as per the convenience and availability of the trainer and trainee).
HITEK Trainings prohibits any kind of Audio and Video recording inside its premises. Only still photography is allowed.
A trainee will not contact directly a trainer or an employee of HITEK Trainings for the purpose of availing services or offering a paid or unpaid assignment or a job.

2. Payment of Services

Payments once made for training courses and exam vouchers will not be refunded.
For all the payments made by Bank Wire Transfer, bank charges have to be borne by the customer.
Overseas payments made using credit cards through our payment gateway will involve a markup of up to 5% whereas payments made through PayPal would involve a markup of 10% due to currency exchange.

3. Pricing Disclaimer

All prices, products, and offers on this website are subject to change without notice.
While we make sure to provide the most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or other reasons.
Prices for batch or group training in classrooms, boot camps, or virtual will differ from personalised or one-on-one Training.

4. Change of Price Terms

HITEK Trainings reserves the right to change prices for all our services, products, deals, or offers. These changes are performed to market conditions, provider requirements, price changes, course termination, errors in advertisements, and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.

5. Training Cancellation/ Re-scheduling Policy

HITEK Trainings may cancel or reschedule a class as per the trainer’s availability or in unavoidable circumstances. If a participant wants to reschedule or cancel a class, prior notice must be sent to your enrollment advisor 10 days before the scheduled training.
Adjustments are made at our sole discretion. These adjustments can be made in case of unsatisfactory service delivery from our end. The adjustments could be made towards any other training course or could be of any nature, such as-re-scheduling of training dates, choice of trainer, mode of training or courseware modules, etc.
Course Fee includes – Training Fee & Courseware only. The exam Voucher Fee is not included in the Training Fee.

6. Term & Termination of Training

Course Fee, once paid, is non-refundable even before the commencement of the training program.
However, participants are entitled to get adjustments (not subjected to cash) in case a participant is not satisfied with the delivery of service. The maximum adjustment is limited to the training fee only (exclusive of the courseware/ official e-kits/ labs/ exam vouchers).
The participants are entitled to get training fee adjustments only if they bring this to the notice of the management within the first 2 days of the commencement or 20% of the course coverage, whichever is less.
Certification Exam Voucher/ Training On-Demand/ On Demand/ MOC on Demand/e-learning/ Labs products are non-refundable, non-Casablanca, and non-redeemable on cash or credit.
The course which will be once issued will not be taken back and no refunds will be done for the same.